Wedding Policies

All deposits and payments toward wedding reservations are non-refundable, but your wedding date may be postponed. There are no cash/credit card refunds or adjustments for any reason including broken engagement, no show, total number of pre-registered guests not attending, arriving late, weather, power outage, illness, mechanical difficulties/failures, partial deposits, failure or client's inability to obtain a Tennessee Marriage License (for example, no ID, cannot get divorce papers signed, etc). Honeymoon Hills assumes no liability for obtaining your Tennessee Marriage License. Trip insurance is available for purchase that can cover your cabin rental, wedding ceremony and/or reception. If you must postpone, your ceremony must held (completed) within 30 days of your original wedding date, no exceptions. There is a $50 cancellation fee due each time you cancel your date. In the event this reservation is completely canceled by the client, any deposits and/or payments paid are applied as cancellation fee. If you reserved under a special discounted rate, the discounted rate does not apply toward a new date. We do not accept reschedules during the month of June, July, October, holidays or Valentine's Day. If your 30 days falls within a blackout date, your time is extended by 30 days. Cancellation requests must be made in writing NO LATER THAN 30 DAYS PRIOR to arrival. Telephone requests are not accepted. Cancellation requests received LESS THAN 30 days prior to arrival will not be honored, no exceptions. ABSOLUTELY NO cash/credit card refunds or adjustments provided for any reason including late arrivals, no shows, weather issues, or power outage. If you have several things reserved including guest cabins, honeymoon cabin, reception, etc. each item is subject to the $50 cancellation fee.

TRIP INSURANCE: Honeymoon Hills, Inc. has partnered with Red Sky Travel Insurance to offer Sun Trip Preserver® coverage as an option for our guests. Sun Trip Preserver offers trip cancellation and interruption insurance, emergency assistance and travel services, coverage for snow issues and road closure; job loss, family emergencies for you and your traveling companion(s) such as illness or death in the family as well as emergency medical coverage while on your trip. Consider insuring yourself for the unexpected that could possibly hamper your plans--the unexpected illness or weather or other emergency that could have the potential to ruin your trip. When unforeseen circumstances happen, Trip Preserver comprehensive travel insurance provides reimbursement coverage for your cabin rental, wedding ceremony and/or reception services.

GUEST COUNT:  I have reviewed the number of guests allowed (if any) in my package and I certify my number of guests are correct for my party.

PAYMENT: We automatically charge remaining balance (if any) to your credit card or debit card seven days prior to arrival, no exceptions; guests paying by money order must remit balance 14 days prior to arrival. Should you need to make other payment arrangements, please do so 14 days prior to arrival. We assume no responsibility for bank service charges. In the event funds for a balance due cannot be collected using the credit or debit card on file seven days prior to arrival, the reservation is canceled with no refund of deposit.